Accessibility

People come to a law firm's website in difficult circumstances, often on a phone, often in a hurry, and sometimes using assistive technology. It should work for all of them.

The standard we aim for

We target conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. That is the benchmark referenced by accessibility legislation across Canada, including the Accessible British Columbia Act.

What we have done

• Semantic HTML throughout, with a single logical heading order on every page
• A "skip to content" link as the first focusable element
• Visible focus indicators on every interactive element
• Full keyboard operability, including the mobile menu, which traps and restores focus
• Text and interface colours tested against WCAG AA contrast ratios
• Form fields with persistent visible labels, and errors announced to assistive technology
• Text alternatives for meaningful images; decorative graphics hidden from screen readers
• Motion and reveal animations disabled automatically under prefers-reduced-motion
• Layouts that reflow to 320 pixels and remain usable at 200% zoom
• No content that depends on colour alone to convey meaning

Where we know we fall short

• The embedded Google Maps frames on the contact page are third-party components. We cannot control their internal accessibility, so every office address is also given as plain text with a separate directions link.
• Some articles contain data tables. They are marked up correctly, but on narrow screens they may require horizontal scrolling.
• PDF documents supplied in the course of a matter come from courts, agencies and other parties, and are not always accessible. Tell us if you need one in a different format.

Alternative formats and accommodations

Anything on this site can be provided in another format on request — large print or plain text, for example. We can also accommodate:

• Meetings by telephone or video where attending in person is difficult
• Interpreters, including sign language interpreters, arranged in advance
• Longer appointment times where that would help
• Correspondence in a specified format or channel

Ask when you first make contact. Where an accommodation carries a third-party cost, such as an interpreter, that will be explained to you in advance rather than added to a bill afterwards.

Tell us when we get it wrong

If any part of this site is difficult or impossible for you to use, we want to know. Please describe what you were trying to do, the page you were on, and the browser or assistive technology you were using.

(604) 560-8890

Confirmed barriers are treated as a priority and fixed as soon as we are able.